Account Specialist - 12-15-month contract
Cambridge
Workplace: HybridContractCAD 53,370 - 78,210 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Interpersonal skills","Problem-solving","Decision making"]Manage and retain strategic partners by supporting their day-to-day needs and advocating for their success. Drive partner initiatives through monthly reporting, program implementation, troubleshooting, issue resolution, and clear communication. Coordinate revenue optimization plans, invoicing, reporting, and compensation, while monitoring contractual service levels and renewal timelines. Partner with sales teams and stakeholders on data analysis and training, including preparation and participation in partner meetings and business reviews.
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