Insurance Sales & Service Associate (Remote, Tech Startup)

Jerry
Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Insurance & ActuarialSkills: ["Communication","Problem-solving","Teamwork","Work ethic","Customer focus"]

Help customers with their auto and home insurance needs by answering inbound calls, resolving coverage questions, and processing service requests like policy changes and document handling. You’ll learn the insurance product deeply across a panel of insurance companies, troubleshoot barriers between customers and the right coverage, and share customer feedback to improve the app and services. This fully remote role combines sales and service in a fast-moving team.

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Jerry
Jerry
1 day ago

Insurance Sales & Service Associate (Remote, Tech Startup)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 days ago

Job Summary

Help customers with their auto and home insurance needs by answering inbound calls, resolving coverage questions, and processing service requests like policy changes and document handling. You’ll learn the insurance product deeply across a panel of insurance companies, troubleshoot barriers between customers and the right coverage, and share customer feedback to improve the app and services. This fully remote role combines sales and service in a fast-moving team.
Location: Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Take great care of customers by catching follow-up needs like coverage gaps, discounts, and upcoming renewal spikes.
  • •Answer inbound calls from customers shopping policies and policyholders needing changes.
  • •Get deep on the product by matching customers to the right insurance company and navigating the evolving app.
  • •Solve problems to remove barriers between customers and the right coverage.
  • •Process service requests including vehicles, drivers, lienholders, and policy documents.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeavePaid ParentalEquityRemote Work

Key Requirements

  • •Prior experience in customer service, sales, or hospitality is a plus, but not required.
  • •A genuinely friendly and positive attitude with willingness to work as a team.
  • •Strong work ethic.
  • •Strong problem-solving skills.
  • •Strong communication skills.
Experience:Customer serviceSalesHospitality
Skills:CommunicationProblem-solvingTeamworkWork ethicCustomer focus
Licenses:P&C insurance license

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor