Client Advisor - 6 Months FTC - Hamburg Neuer Wall 36 (Hamburg, , DE)

Burberry
Hamburg
Workplace: OnsiteContractFunction: OtherSkills: ["Customer-first mindset","Communication","Relationship-building","Teamwork","Adaptability"]

Deliver an elevated, personalised client experience as a key Burberry ambassador. Build and nurture a client book to drive repeat business, maximise sales through expert product storytelling, and support premium in-store merchandising standards. Process transactions and client enquiries accurately, while contributing to stock management, operational excellence, and compliance with health and safety requirements.

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FursaFursa
Burberry
Burberry
2 days ago

Client Advisor - 6 Months FTC - Hamburg Neuer Wall 36 (Hamburg, , DE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Deliver an elevated, personalised client experience as a key Burberry ambassador. Build and nurture a client book to drive repeat business, maximise sales through expert product storytelling, and support premium in-store merchandising standards. Process transactions and client enquiries accurately, while contributing to stock management, operational excellence, and compliance with health and safety requirements.
Location: Hamburg
Workplace: Onsite
Employment Type: Contract · 6 months

Key Responsibilities

  • •Deliver an elevated, personalised client experience reflecting Burberry’s heritage and values.
  • •Build lasting client relationships by developing and nurturing a strong client book for repeat business.
  • •Maximise sales through expert product storytelling and tailored recommendations.
  • •Support visual merchandising standards and maintain an inspiring, well-presented store environment.
  • •Process transactions, client enquiries, and after-sales requests accurately; contribute to stock management, operational excellence, and health and safety compliance.

Key Requirements

  • •Proven experience delivering exceptional customer service in luxury, premium retail, or a client-focused environment.
  • •Fluent German and strong English skills to confidently engage a diverse client base.
  • •Strong communication and relationship-building skills with a customer-first mindset.
  • •Passion for luxury fashion, craftsmanship, and delivering personalised experiences.
  • •Comfort working collaboratively in a team while taking ownership of individual goals.
Experience:Luxury retail
Skills:Customer-first mindsetCommunicationRelationship-buildingTeamworkAdaptability
Languages:GermanEnglish

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn