Texas Instruments

2 months ago

Customer Onboarding Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own the customer onboarding journey for customers handed off from engagement to direct transacting, including checkout profile creation and ongoing support. Monitor onboarding dashboards, deliver a self-service digital experience, and partner with sales and cross-functional teams to maintain supply chain programs and customer connections. Gather feedback to shape future digital capabilities, drive operational excellence, and ensure customer master data accuracy using systems such as CI, SAP, Boomi, and related automation tools.

Location: Japan

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own the onboarding stage for committed customers, from checkout profile creation through enabling direct transacting with TI, including requests to maintain already direct customers.
•Monitor onboarding dashboards and provide guided support to ensure the onboarding journey and seamless direct purchasing experience.
•Ensure customers can set up, use, and maintain digital connections via self-service, tutorials, and intuitive business scenarios.
•Partner with sales directors and cross-functional teams to support and maintain supply chain programs and customer connections.
•Gather customer feedback for platform feature requests and CIP roadmap development, drive operational excellence, and ensure customer master data accuracy through COS support and training.

Key Requirements

•Bachelor's degree (or higher).
•B2B/system and supply chain knowledge, including familiarity with digital order/commence types such as API, EDI, RPA, and SAP, plus concepts like JIT and consignment.
•Strong project management skills to enable on-time delivery.
•Logic thinking and data analytics skills using tools such as Spotfire, BO, SQL, and Python.
•Fluency in both Japanese and Korean, plus strong English and Japanese proficiency for collaboration and customer communications.

Education:Bachelor's

Skills:CollaborationCommunicationLogic thinkingData analyticsSelf-motivation

Languages:JapaneseKoreanEnglish

Tech Stack:CISAPBoomiUiPathPythonDenodoSpotfireSQLAPIEDIRPABO

Company Brief

Texas Instruments

Designs and manufactures semiconductors and analog chips used in industrial, automotive, personal electronics, communications, and enterprise systems. It is one of the world’s largest semiconductor companies, with a broad portfolio of embedded processing and power products.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dallas, United States

Founded: 1930

Website LinkedIn

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Texas Instruments

2 months ago

Customer Onboarding Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Japan

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own the onboarding stage for committed customers, from checkout profile creation through enabling direct transacting with TI, including requests to maintain already direct customers.
•Monitor onboarding dashboards and provide guided support to ensure the onboarding journey and seamless direct purchasing experience.
•Ensure customers can set up, use, and maintain digital connections via self-service, tutorials, and intuitive business scenarios.
•Partner with sales directors and cross-functional teams to support and maintain supply chain programs and customer connections.
•Gather customer feedback for platform feature requests and CIP roadmap development, drive operational excellence, and ensure customer master data accuracy through COS support and training.

Key Requirements

•Bachelor's degree (or higher).
•B2B/system and supply chain knowledge, including familiarity with digital order/commence types such as API, EDI, RPA, and SAP, plus concepts like JIT and consignment.
•Strong project management skills to enable on-time delivery.
•Logic thinking and data analytics skills using tools such as Spotfire, BO, SQL, and Python.
•Fluency in both Japanese and Korean, plus strong English and Japanese proficiency for collaboration and customer communications.

Education:Bachelor's

Skills:CollaborationCommunicationLogic thinkingData analyticsSelf-motivation

Languages:JapaneseKoreanEnglish

Tech Stack:CISAPBoomiUiPathPythonDenodoSpotfireSQLAPIEDIRPABO

Company Brief

Texas Instruments

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dallas, United States

Founded: 1930

Website LinkedIn