Payments Risk Analyst II

Coinbase
Hyderabad
Workplace: OnsiteFull timeINR 817,047 - 860,050 annuallyFunction: Legal, Risk & ComplianceExperience: 3+ yearsSkills: ["Independent risk decision-making","Data-backed communication","Process improvement","Investigative judgment","Cross-functional collaboration"]

Own end-to-end investigation and resolution of escalated payments fraud cases across ACH, wire, card, chargebacks, disputes, and account takeovers. Analyze fraud trends across channels, make timely risk decisions, and handle premium/high-complexity customer escalations. Partner with Product, Data Science, Risk ML, and Engineering to improve detection logic and fraud prevention workflows while scaling risk operations with process improvements and standardized documentation.

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FursaFursa
Coinbase
Coinbase
1 day ago

Payments Risk Analyst II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own end-to-end investigation and resolution of escalated payments fraud cases across ACH, wire, card, chargebacks, disputes, and account takeovers. Analyze fraud trends across channels, make timely risk decisions, and handle premium/high-complexity customer escalations. Partner with Product, Data Science, Risk ML, and Engineering to improve detection logic and fraud prevention workflows while scaling risk operations with process improvements and standardized documentation.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end investigation and resolution of escalated payments fraud cases, including chargebacks, ACH returns, wire disputes, and account takeovers across phone, messaging, and email.
  • •Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure.
  • •Handle premium and high-complexity customer cases (CB1, HNWI, and executive escalations) using judgment to make risk decisions and coordinate with stakeholders.
  • •Partner cross-functionally with Product, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, rule logic, and fraud prevention processes.
  • •Identify workflow inefficiencies and recommend process improvements to scale risk operations, including supporting documentation and standardization.

Pay and Benefits

Salary: INR 817,047 - 860,050 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •3+ years of experience in payments risk, fraud analysis, or risk operations in financial services, fintech, or e-commerce, with hands-on experience investigating chargebacks, ACH fraud, or unauthorized payment activity.
  • •Ability to conduct fraud investigations across multiple channels (phone, chat, email) and make accurate, timely risk decisions independently.
  • •Working knowledge of payments systems, fraud detection methodologies, and related risk disciplines such as MAR (Manual Account Recovery) or ATO (Account Takeover).
  • •Proficiency in SQL (or similar) to analyze fraud data, identify patterns, and communicate findings with clear, data-backed recommendations.
  • •Full-time, in-office presence five days a week in Hyderabad, India, with willingness to work shifts and weekends to support 24/7 fraud operations.
Experience:3+ yearsFintechE-commerceFinancial services
Skills:Independent risk decision-makingData-backed communicationProcess improvementInvestigative judgmentCross-functional collaboration
Languages:English
Tech Stack:SQL

Company Brief

Coinbase
Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn