Tapestry

1 month ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a retail store to maximize productivity and profitability by building a high-performing team and elevating the customer service environment. Drive clienteling and omni-channel sales through CRM/client book usage, proactive outreach, and KPI achievement. Recruit, train, coach, and performance-manage associates while fostering an inclusive culture. Own store financial performance, execute brand and visual merchandising standards, and ensure operational excellence including compliance, loss prevention, and inventory integrity.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching in real time to deliver a premium client experience.
•Drive clienteling and omni-channel sales through CRM/client book usage, outreach, follow-ups, and KPI ownership (conversion, AOV, UPT, virtual appointments, ship-from-store, BOPIS).
•Recruit, onboard, train, and motivate the team; set goals, conduct check-ins and evaluations, and manage performance.
•Forecast, plan, and deliver store sales and productivity goals; analyze selling reports and implement action plans.
•Oversee operational excellence including opening/closing routines, cash handling and deposits, scheduling/payroll within budget, inventory integrity, and compliance with loss prevention and safety standards.

Pay and Benefits

Salary: USD 29 - 38.5

Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceLearning Budget

Key Requirements

•3+ years of store leadership in retail or service, with luxury/premium experience preferred.
•Proven sales leadership, coaching and development, stakeholder management, and data-driven decision-making.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Strong English language proficiency and the ability to work in a fast-paced environment.
•Ability to work a flexible schedule, including nights, weekends, and high-traffic retail days.

Experience:3+ yearsRetailLuxuryService

Skills:CoachingCommunicationConflict mediationTime managementData-driven decision-making

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

1 month ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching in real time to deliver a premium client experience.
•Drive clienteling and omni-channel sales through CRM/client book usage, outreach, follow-ups, and KPI ownership (conversion, AOV, UPT, virtual appointments, ship-from-store, BOPIS).
•Recruit, onboard, train, and motivate the team; set goals, conduct check-ins and evaluations, and manage performance.
•Forecast, plan, and deliver store sales and productivity goals; analyze selling reports and implement action plans.
•Oversee operational excellence including opening/closing routines, cash handling and deposits, scheduling/payroll within budget, inventory integrity, and compliance with loss prevention and safety standards.

Pay and Benefits

Salary: USD 29 - 38.5

Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceLearning Budget

Key Requirements

•3+ years of store leadership in retail or service, with luxury/premium experience preferred.
•Proven sales leadership, coaching and development, stakeholder management, and data-driven decision-making.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Strong English language proficiency and the ability to work in a fast-paced environment.
•Ability to work a flexible schedule, including nights, weekends, and high-traffic retail days.

Experience:3+ yearsRetailLuxuryService

Skills:CoachingCommunicationConflict mediationTime managementData-driven decision-making

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website