Senior Product Manager, Internal Tools - Resy

American Express
New York, Chicago
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Product ManagementExperience: 3-5 yearsEducation: high_schoolSkills: ["Communication","Cross-functional collaboration","Stakeholder management","Product strategy","Systems thinking"]

Own the product strategy and roadmap for Resy internal tools and platform capabilities that improve employee productivity and operational efficiency. Lead end-to-end discovery through launch and iteration, simplifying and automating manual workflows through scalable internal platforms, integrations, and AI-enabled experiences. Partner with Engineering, Design, Data, and Operations to deliver secure, reliable capabilities, measure success via adoption and time savings, and influence stakeholders without direct authority.

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FursaFursa
American Express
American Express
3 days ago

Senior Product Manager, Internal Tools - Resy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own the product strategy and roadmap for Resy internal tools and platform capabilities that improve employee productivity and operational efficiency. Lead end-to-end discovery through launch and iteration, simplifying and automating manual workflows through scalable internal platforms, integrations, and AI-enabled experiences. Partner with Engineering, Design, Data, and Operations to deliver secure, reliable capabilities, measure success via adoption and time savings, and influence stakeholders without direct authority.
Location: New York, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Own internal product strategy and roadmap for tools and platforms that improve employee productivity and operational efficiency.
  • •Identify opportunities to simplify, automate, and productize manual operational processes across the organization.
  • •Partner with cross-functional stakeholders (Engineering, Design, Data, Operations) to build scalable internal capabilities.
  • •Build and iterate internal platforms, workflow automation, administrative tools, AI-enabled experiences, and integrations usable across teams.
  • •Evaluate emerging technologies (AI and automation) and measure success via adoption, process efficiency, time savings, and employee experience.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Parental

Key Requirements

  • •3–5 years of experience in digital product management delivering technically complex products.
  • •Experience building internal tools, operational platforms, or enterprise software that improves team productivity.
  • •Ability to lead end-to-end product strategy and execution from discovery through launch and iteration.
  • •Hands-on experience leveraging modern AI tools to build and test functional product prototypes for product strategy.
  • •Comfort working with technical systems and platforms, including APIs, system integrations, data platforms, workflow automation, and scalable architectures.
Experience:3-5 yearsDigital product managementEnterprise softwareAI prototypingWorkflow automation
Education:High School
Skills:CommunicationCross-functional collaborationStakeholder managementProduct strategySystems thinking
Tech Stack:AI toolsClaude CodeCursorAPIsSystem integrationsData platformsWorkflow automationScalable architectures

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn