Customer Experience Banker - 6th Mile & Haggerty - Northville, MI

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by proactively identifying financial goals and needs. Accurately process transactions, balance daily, and deliver exemplary customer service while educating customers on consumer deposit products. Drive relationship growth through a disciplined sales approach, follow-up, outbound calling, and referrals, partnering with other bank areas to deepen engagement. Follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - 6th Mile & Haggerty - Northville, MI

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by proactively identifying financial goals and needs. Accurately process transactions, balance daily, and deliver exemplary customer service while educating customers on consumer deposit products. Drive relationship growth through a disciplined sales approach, follow-up, outbound calling, and referrals, partnering with other bank areas to deepen engagement. Follow all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and guide them based on their needs.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and strengthen partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated ability in sales, customer service, relationship management, and customer communication.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn