Key Account Manager Mid Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own and grow a portfolio of ~100 mid-market accounts in 360Learning’s SaaS business. You’ll develop an account growth strategy, tier and prioritize customers, and work with Client Success Partners and internal experts to drive upsells. Lead presentations and demonstrations, prepare proposals and negotiate, manage renewals and contract renewals, and stay on top of reporting and forecasting to hit quarterly and yearly ARR targets.

Location: Paris

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Take full ownership of a portfolio of ~100 mid-market customers (100 to 2,500 employees).
•Map accounts and define an account growth strategy, prioritize the portfolio (tiering), and drive upsells with support from Client Success Partners and internal experts.
•Prepare account reviews to identify development areas and conduct presentations and demonstrations of 360Learning.
•Write complex business proposals, conduct business negotiations, and ensure accurate activity reporting to optimize forecasting.
•Prepare, anticipate, and ensure client contract renewals; define action plans to generate upsells and manage the end-to-end client relationship to meet yearly targets.

Pay and Benefits

Perks:Remote WorkMeal AllowanceHealth InsuranceGym MembershipParental Leave

Key Requirements

•3+ years of experience as an Account Manager or in a sales-related role generating revenue with a client portfolio.
•Previous experience in the SaaS industry.
•Experience working in fast-growing environments such as start-ups/scale-ups.
•Fluent French and excellent English (B2+) proficiency.
•Strong communication skills and active listening with a team-player mindset.

Experience:3+ yearsSaaSStart-upScale-up

Skills:Active listeningTeam playerWritten communicationVerbal communicationNegotiation

Languages:FrenchEnglish

Tech Stack:Trello

Company Brief

360Learning

Website

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360Learning

9 months ago

Key Account Manager Mid Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Paris

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Take full ownership of a portfolio of ~100 mid-market customers (100 to 2,500 employees).
•Map accounts and define an account growth strategy, prioritize the portfolio (tiering), and drive upsells with support from Client Success Partners and internal experts.
•Prepare account reviews to identify development areas and conduct presentations and demonstrations of 360Learning.
•Write complex business proposals, conduct business negotiations, and ensure accurate activity reporting to optimize forecasting.
•Prepare, anticipate, and ensure client contract renewals; define action plans to generate upsells and manage the end-to-end client relationship to meet yearly targets.

Pay and Benefits

Perks:Remote WorkMeal AllowanceHealth InsuranceGym MembershipParental Leave

Key Requirements

•3+ years of experience as an Account Manager or in a sales-related role generating revenue with a client portfolio.
•Previous experience in the SaaS industry.
•Experience working in fast-growing environments such as start-ups/scale-ups.
•Fluent French and excellent English (B2+) proficiency.
•Strong communication skills and active listening with a team-player mindset.

Experience:3+ yearsSaaSStart-upScale-up

Skills:Active listeningTeam playerWritten communicationVerbal communicationNegotiation

Languages:FrenchEnglish

Tech Stack:Trello

Company Brief

360Learning

Website