Account Manager

LexisNexis Risk Solutions
Wroclaw
Workplace: OnsiteFull timePLN 144,000 - 267,400Function: Customer Success & Account ManagementSkills: ["Consultative communication","Relationship management","Organizational skills","Cross-functional collaboration"]

Manage and grow strategic customer relationships across a portfolio, serving as the primary point of contact throughout the customer lifecycle. Build trusted, consultative partnerships to drive engagement, retention, solution adoption, and long-term value. Understand customer business objectives and priorities in fraud prevention, identity, compliance, and risk management, monitor customer health and renewals, and coordinate internal resources to achieve successful outcomes.

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FursaFursa
LexisNexis Risk Solutions
LexisNexis Risk Solutions
1 month ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Manage and grow strategic customer relationships across a portfolio, serving as the primary point of contact throughout the customer lifecycle. Build trusted, consultative partnerships to drive engagement, retention, solution adoption, and long-term value. Understand customer business objectives and priorities in fraud prevention, identity, compliance, and risk management, monitor customer health and renewals, and coordinate internal resources to achieve successful outcomes.
Location: Wroclaw
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Develop and maintain trusted customer relationships across assigned accounts, acting as primary point of contact throughout the customer lifecycle.
  • •Build understanding of customers’ business objectives, fraud prevention, identity, compliance, and risk management priorities to position solutions effectively.
  • •Drive customer retention, engagement, and long-term value through a consultative, customer-centric approach.
  • •Partner with customers to identify business challenges, investigate root causes, and coordinate internal resources for successful outcomes.
  • •Conduct regular customer engagement activities and proactively manage contract renewals to retain recurring revenue.

Pay and Benefits

Salary: PLN 144,000 - 267,400

Key Requirements

  • •Experience developing and maintaining strong customer relationships across multiple stakeholders.
  • •Ability to understand customer business objectives and align solutions to evolving requirements.
  • •Strong consultative communication and relationship management skills.
  • •Experience managing renewals, customer retention activities, and recurring revenue relationships.
  • •Proficiency maintaining accurate customer records, opportunities, renewals, risks, and forecasts within CRM systems such as Salesforce.
Experience:Fraud preventionIdentity verificationComplianceRisk management
Skills:Consultative communicationRelationship managementOrganizational skillsCross-functional collaboration
Tech Stack:Salesforce

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn