AI & Operations Process Manager

Fever Up
Madrid
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 5+ yearsEducation: mastersSkills: ["Structured mindset","Hands-on mindset","Communication","Stakeholder management"]

Design, implement, and continuously improve operational workflows across the Secret Media Network, identifying inefficiencies and standardizing ways of working across regions. Lead AI automation efforts by spotting manual-process opportunities, collaborating with Tech/Data teams, and deploying scalable solutions. Partner with stakeholders to ensure adoption, maintain operational playbooks, and define KPIs to track efficiency and quality. Serve as a bridge between strategy and execution with strong data-driven decision-making.

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FursaFursa
Fever Up
Fever Up
14 hours ago

AI & Operations Process Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Design, implement, and continuously improve operational workflows across the Secret Media Network, identifying inefficiencies and standardizing ways of working across regions. Lead AI automation efforts by spotting manual-process opportunities, collaborating with Tech/Data teams, and deploying scalable solutions. Partner with stakeholders to ensure adoption, maintain operational playbooks, and define KPIs to track efficiency and quality. Serve as a bridge between strategy and execution with strong data-driven decision-making.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Design, implement, and continuously improve operational workflows across SMN.
  • •Identify inefficiencies and bottlenecks, translating them into scalable processes.
  • •Standardize ways of working to ensure consistency across regions (North America, Europe, APAC, Latam).
  • •Identify opportunities to automate manual processes using AI tools and internal systems, collaborating with Tech/Data teams to implement solutions.
  • •Define and track KPIs related to operational efficiency (e.g., post production time, output, quality) and use data to drive decision-making.

Pay and Benefits

Perks:Health InsuranceDentalGym Membership

Key Requirements

  • •Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree).
  • •5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management in fast-paced digital-first organizations.
  • •Strong experience in process design, optimization, and workflow automation.
  • •Comfortable working with data and defining KPIs to measure performance.
  • •Proficiency in written and spoken English; plus experience with automation tools (e.g., Zapier, Make, Notion, Airtable) and familiarity with AI tools is a plus.
Experience:5+ yearsStrategy/operations consultingSupply chainMedia operationsMarketing operationsProduction managementDigital-first organizations
Education:Master's in Engineering, Mathematics, Statistics, or Data Analytics
Skills:Structured mindsetHands-on mindsetCommunicationStakeholder management
Languages:EnglishSpanish
Tech Stack:ZapierMakeNotionAirtableAI tools

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn