Lead Supervisor II

Tapestry
New Jersey
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Conflict resolution","Accountability"]

Lead a retail team on the sales floor to achieve targets and deliver an exceptional customer experience. Act as a brand ambassador for Coach values, execute company initiatives, and drive store performance through analysis of sales data and KPI-focused strategies. Support recruiting, interviewing, high-level training, coaching, and performance feedback. Ensure adherence to company and store operational policies while providing customer-focused HR and conflict-resolution support when leadership is absent.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
4 months ago

Lead Supervisor II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a retail team on the sales floor to achieve targets and deliver an exceptional customer experience. Act as a brand ambassador for Coach values, execute company initiatives, and drive store performance through analysis of sales data and KPI-focused strategies. Support recruiting, interviewing, high-level training, coaching, and performance feedback. Ensure adherence to company and store operational policies while providing customer-focused HR and conflict-resolution support when leadership is absent.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Lead store initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, recommend improvements, and develop individualized team growth to enhance customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to improve performance while holding the team accountable for goals and KPIs.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry product, cartons, props, or fixtures: lift at least 25 lbs regularly and up to 50 lbs occasionally.
  • •Ability to climb, bend, kneel, and maneuver on the sales floor and stockroom.
  • •Strong leadership presence and ability to support store goals and KPIs.
  • •Enforce company and store operational procedures and team compliance.
Experience:1+ yearsRetail
Skills:LeadershipCollaborationCustomer focusConflict resolutionAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor