Stage Experience Lead - Full Time (Vancouver, BC, CA, V6Z 2V7)

Sephora
Vancouver
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Coaching","Team leadership","Client service"]

Oversee all sales floor departments within a Sephora location, supporting Beauty/Skincare/Fragrance/Haircare (or a combination). Ensure cast execute Sephora’s selling model, respond to client feedback, and partner on client-related issues. Support training for client interactive technology, assist with in-store events, and coach performance within your assigned area through regular check-ins. Drive store sales performance and identify business opportunities.

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FursaFursa
Sephora
Sephora
2 days ago

Stage Experience Lead - Full Time (Vancouver, BC, CA, V6Z 2V7)

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Last checked: 12 hours agoStatus: Live

Job Summary

Oversee all sales floor departments within a Sephora location, supporting Beauty/Skincare/Fragrance/Haircare (or a combination). Ensure cast execute Sephora’s selling model, respond to client feedback, and partner on client-related issues. Support training for client interactive technology, assist with in-store events, and coach performance within your assigned area through regular check-ins. Drive store sales performance and identify business opportunities.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within a specific Sephora location, ensuring teams execute Sephora’s selling model and deliver outstanding client service.
  • •Ensure cast properly execute the selling model and support timely response to client feedback per department.
  • •Partner with direct management to action client-related issues and route feedback through the client service hotline or direct client feedback.
  • •Support training for cast in client interactive technology and help manage in-store events as needed to meet store goals and client needs.
  • •Coach and address performance management situations within the assigned area and participate in regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •1–3 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills, with the ability to influence business partners at all levels clearly and concisely.
  • •Proven ability to create teams by attracting and identifying talented store leaders.
  • •Ability to train and develop cast to drive sales and deliver outstanding client service.
  • •Knowledge of the store’s sales performance and business opportunities.
Experience:1-3 years
Skills:CommunicationInfluencingCoachingTeam leadershipClient service

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn