Head of Autonomous & Complex Systems Services

Thales
United Kingdom
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Stakeholder management","Influencing","Communication","Customer focus","Risk management"]

Lead delivery of Royal Navy MMCM in-service support contracts, managing the transition from development to full service operations. Own planning, governance, reporting, financial performance, and resource management to protect profitability and hit cost, quality, and schedule targets. Collaborate with teams in the UK and France to define the future MMCM support model, run service reviews and customer governance, and support bids and business growth for autonomous maritime “As a Service” offerings. Lead a team of 10–20 across locations.

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FursaFursa
Thales
Thales
3 days ago

Head of Autonomous & Complex Systems Services

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead delivery of Royal Navy MMCM in-service support contracts, managing the transition from development to full service operations. Own planning, governance, reporting, financial performance, and resource management to protect profitability and hit cost, quality, and schedule targets. Collaborate with teams in the UK and France to define the future MMCM support model, run service reviews and customer governance, and support bids and business growth for autonomous maritime “As a Service” offerings. Lead a team of 10–20 across locations.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead the successful delivery of Royal Navy MMCM in-service support contracts, meeting cost, quality, and schedule targets.
  • •Manage the transition from development and qualification activities into full service support operations.
  • •Own programme planning, governance, reporting, financial performance, and resource management to protect and improve profitability.
  • •Lead service reviews and performance reporting, escalating delivery challenges as appropriate.
  • •Lead and develop a team of approximately 10–20 colleagues across multiple locations, and define the future MMCM support delivery model across the UK and France.

Pay and Benefits

Perks:Health InsurancePensionAnnual LeaveAnnual BonusGym MembershipHalf DayPaid VolunteeringLife AssuranceEap

Key Requirements

  • •Significant experience in project, programme, or service delivery management within a complex engineering or defence environment.
  • •Strong understanding of project management disciplines for cost, quality, and schedule management.
  • •APMP qualification or equivalent project management experience.
  • •Experience delivering support services and managing service-based contracts.
  • •Ability to manage customer relationships and deliver high customer satisfaction, with excellent stakeholder influencing and communication skills.
Experience:DefenceEngineeringAutonomous maritimeService delivery
Skills:Stakeholder managementInfluencingCommunicationCustomer focusRisk management
Certifications:APMP
Tech Stack:Thales Chorus 2Thales Chorus

Eligibility

Security Clearance:SC

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn