Northern Trust

4 weeks ago

Manager, Business Process Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Seasoned, cross-functional leader responsible for directing lending business processes, supporting relationship managers, and driving loan processing efficiency and client experience across lending services. Leads complex initiatives, coordinates loan onboarding and documentation, and partners with Risk, Credit, Portfolio Management and Operations to optimize throughput and service quality.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Act as primary point of contact for lending-related servicing needs, ensuring timely execution of transactions and proactive resolution of client inquiries.
•Lead cross-functional coordination with Relationship Managers, Credit, Portfolio Management, Operations and Risk to improve efficiency, effectiveness and productivity of lending processes.
•Oversee loan pipeline management, track deal status, ensure timelines are met and facilitate communication across stakeholders.
•Provide input for staffing, career development, and hands-on training in lending workflows, systems and client servicing standards.
•Support budget management processes, including resource allocation and efficiency initiatives tied to lending support functions.

Pay and Benefits

Salary: USD 131,905 - 224,135 annually

Perks:Health Insurance401kPensionDisabilityLife Insurance

Key Requirements

•Extensive knowledge of lending products, credit processes, and loan servicing operations.
•Strong communication skills excellent with clients, relationship managers and internal stakeholders.
•Proficiency with lending systems, reporting tools and workflow management platforms.
•Ability to lead performance management, staffing decisions and hands-on staff training in lending workflows.

Experience:BankingLendingFinancial services

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:Lending systemsWorkflow managementCredit processesLoan servicingBudgeting

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn

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Northern Trust

4 weeks ago

Manager, Business Process Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Act as primary point of contact for lending-related servicing needs, ensuring timely execution of transactions and proactive resolution of client inquiries.
•Lead cross-functional coordination with Relationship Managers, Credit, Portfolio Management, Operations and Risk to improve efficiency, effectiveness and productivity of lending processes.
•Oversee loan pipeline management, track deal status, ensure timelines are met and facilitate communication across stakeholders.
•Provide input for staffing, career development, and hands-on training in lending workflows, systems and client servicing standards.
•Support budget management processes, including resource allocation and efficiency initiatives tied to lending support functions.

Pay and Benefits

Salary: USD 131,905 - 224,135 annually

Perks:Health Insurance401kPensionDisabilityLife Insurance

Key Requirements

•Extensive knowledge of lending products, credit processes, and loan servicing operations.
•Strong communication skills excellent with clients, relationship managers and internal stakeholders.
•Proficiency with lending systems, reporting tools and workflow management platforms.
•Ability to lead performance management, staffing decisions and hands-on staff training in lending workflows.

Experience:BankingLendingFinancial services

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:Lending systemsWorkflow managementCredit processesLoan servicingBudgeting

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn