GSE (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

HSBC
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Teamwork","Client service","Communication","Process improvement","Compliance awareness"]

Support daily collateral management for OTC/Repo/FX products within the Collateral Management team in HSBC Markets & Securities Services’ middle office. You’ll perform third-party collateral processing, handle escalations and dispute alignment, maintain controls to reduce operational and reputational risk, and support business contingency planning. The role also includes monitoring team performance, contributing to process improvements, and assisting projects/testing for new workflows and tools while ensuring compliance with relevant rules and procedures.

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FursaFursa
HSBC
HSBC
13 hours ago

GSE (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Support daily collateral management for OTC/Repo/FX products within the Collateral Management team in HSBC Markets & Securities Services’ middle office. You’ll perform third-party collateral processing, handle escalations and dispute alignment, maintain controls to reduce operational and reputational risk, and support business contingency planning. The role also includes monitoring team performance, contributing to process improvements, and assisting projects/testing for new workflows and tools while ensuring compliance with relevant rules and procedures.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide daily operations support to ensure controls are carried out and help prevent operational and reputational risk.
  • •Act as primary contact for business and clients regarding escalation issues and help resolve disputes aligned globally.
  • •Contribute to operational effectiveness by preparing and updating the Business Contingency Plan (BCP) and ensuring issues are analyzed and resolved or escalated.
  • •Serve as a process specialist/referral point for escalations, monitor team performance, and organize work within agreed timescales.
  • •Support projects by assisting in testing new workflows and tools, perform root cause analysis, and identify ways to improve service and reduce costs.

Key Requirements

  • •Quick learner interested in the banking industry and collateral management work.
  • •Ability to work in a team and build relationships with internal and external stakeholders.
  • •Strong written and oral communication skills and ability to maintain high client service standards.
  • •Intermediate Microsoft Excel skills and basic knowledge of derivative products and financial markets.
  • •Adhere to procedures and policies, escalate issues to senior management, and contribute to process improvements.
Experience:BankingFinancial marketsOTC derivativesCollateral management
Skills:TeamworkClient serviceCommunicationProcess improvementCompliance awareness
Tech Stack:Microsoft ExcelOTC derivativesFX (Foreign Exchange)ISDA (International Swaps and Derivatives Association)CSA (Credit Support Annex)Root cause analysisBusiness Contingency Plan (BCP)

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn