Strategic Account Manager, Lifestyle, Home and Living (TikTok Shop, Singapore)

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship management","Commercial thinking","Growth mindset","Data-driven decision-making"]

Manage and grow a portfolio of Lifestyle Home & Living sellers on TikTok Shop, driving category performance and long-term success. Lead category growth initiatives like seller segmentation, assortment optimization, and campaign participation. Partner with sellers to improve TikTok Shop operations using content, livestreaming, promotions, and creator collaborations, while analyzing performance data to deliver actionable insights. Support onboarding, incubation, and scaling of high-potential sellers and collaborate cross-functionally to optimize buyer experience.

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FursaFursa
TikTok
TikTok
1 month ago

Strategic Account Manager, Lifestyle, Home and Living (TikTok Shop, Singapore)

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of Lifestyle Home & Living sellers on TikTok Shop, driving category performance and long-term success. Lead category growth initiatives like seller segmentation, assortment optimization, and campaign participation. Partner with sellers to improve TikTok Shop operations using content, livestreaming, promotions, and creator collaborations, while analyzing performance data to deliver actionable insights. Support onboarding, incubation, and scaling of high-potential sellers and collaborate cross-functionally to optimize buyer experience.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow a portfolio of Lifestyle Home & Living sellers to support their performance and long-term success on TikTok Shop.
  • •Execute category growth initiatives, including seller segmentation, assortment optimization, and campaign participation.
  • •Partner with sellers to improve TikTok Shop operations through content, livestreaming, promotions, and creator collaborations.
  • •Analyze performance data and market trends to provide actionable insights and recommendations to sellers.
  • •Support onboarding, incubation, and scaling of high-potential sellers and collaborate cross-functionally to optimize seller performance and buyer experience.

Key Requirements

  • •Bachelor’s degree or equivalent practical experience.
  • •3+ years of professional experience in the Lifestyle industry working with brands, distributors, retailers, or platforms.
  • •Strong, go-to knowledge of the Lifestyle home and living category ecosystem, including trends and consumer behavior across Singapore and/or Southeast Asia.
  • •Strong industry network and relationships across brands, distributors, retailers, creators, and community stakeholders.
  • •Strong communication and relationship management skills across multiple stakeholders.
Experience:3+ yearsLifestyleECommerceMarketplacesSocial commerce
Education:Bachelor's
Skills:CommunicationRelationship managementCommercial thinkingGrowth mindsetData-driven decision-making

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn