Assistant Front Office Manager (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-8 yearsEducation: bachelorsSkills: ["Leadership","Communication","Attention to detail","Problem-solving","Organizational skills"]

Support the Front Office Manager in leading front desk and guest services operations. Help supervise staff across shifts, oversee accurate check-in/out, room assignments, and payments, and resolve guest inquiries, complaints, and special requests. Monitor room availability and occupancy to optimize revenue, implement front office standards and compliance, coordinate with other departments, and perform regular inspections to uphold service quality.

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Power International Holding
Power International Holding
4 hours ago

Assistant Front Office Manager (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support the Front Office Manager in leading front desk and guest services operations. Help supervise staff across shifts, oversee accurate check-in/out, room assignments, and payments, and resolve guest inquiries, complaints, and special requests. Monitor room availability and occupancy to optimize revenue, implement front office standards and compliance, coordinate with other departments, and perform regular inspections to uphold service quality.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate front desk staff activities to ensure efficient operations during all shifts.
  • •Oversee check-in and check-out processes, including guest registrations, room assignments, and payment transactions.
  • •Manage guest inquiries, complaints, and special requests, resolving issues to maintain guest satisfaction.
  • •Monitor room availability and occupancy levels and assist with maximizing revenue and room utilization.
  • •Coordinate with housekeeping, reservations, and other departments, conduct front desk inspections, and support policy/procedure implementation.

Key Requirements

  • •Assist in supervising and coordinating front desk staff to ensure efficient operations during all shifts.
  • •Oversee accurate guest registrations, room assignments, and payment transactions during check-in/check-out.
  • •Handle guest inquiries, complaints, and special requests promptly and professionally to ensure guest satisfaction.
  • •Train, mentor, and motivate front office staff while maintaining high levels of service and professionalism.
  • •ERP knowledge with preferably SAP functional skills.
Experience:2-8 yearsHotel
Education:Bachelor's in Business Administration
Skills:LeadershipCommunicationAttention to detailProblem-solvingOrganizational skills
Tech Stack:SAP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website