Software Renewals Specialist (Italian Speaking)

Emerson
Debrecen, Budapest
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Collaboration","Communication","Relationship-building","Organizational skills","Proactive problem-solving"]

Manage end-to-end software maintenance and subscription renewals for an assigned customer portfolio, partnering with customers and channel partners to ensure timely contract renewals. Build consultative relationships, monitor renewal pipelines in CRM systems, and address renewal inquiries. Prepare renewal quotations and retention-focused strategies, collaborate with sales and account management on upsell/cross-sell opportunities, and meet renewal performance goals while driving a seamless customer experience.

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Emerson
Emerson
2 days ago

Software Renewals Specialist (Italian Speaking)

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Last checked: 9 hours agoStatus: Live

Job Summary

Manage end-to-end software maintenance and subscription renewals for an assigned customer portfolio, partnering with customers and channel partners to ensure timely contract renewals. Build consultative relationships, monitor renewal pipelines in CRM systems, and address renewal inquiries. Prepare renewal quotations and retention-focused strategies, collaborate with sales and account management on upsell/cross-sell opportunities, and meet renewal performance goals while driving a seamless customer experience.
Location: Debrecen, Budapest
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage end-to-end software maintenance and subscription renewal opportunities for assigned customer accounts.
  • •Proactively engage customers and channel partners to support timely and successful contract renewals.
  • •Prepare and deliver renewal quotations, pricing proposals, and related documentation.
  • •Monitor renewal pipelines and maintain accurate customer and opportunity records within CRM systems.
  • •Identify renewal risks, develop proactive retention strategies, and collaborate with sales/account management on upsell and cross-sell opportunities.

Key Requirements

  • •Proficiency in Italian and English, both written and spoken.
  • •Strong communication, relationship-building, and customer engagement skills.
  • •Ability to manage multiple priorities with attention to detail and quality.
  • •Experience working with CRM systems and Microsoft Office applications.
  • •Customer-focused mindset with proactive problem-solving and organizational/time-management skills.
Skills:CollaborationCommunicationRelationship-buildingOrganizational skillsProactive problem-solving
Languages:ItalianEnglish
Tech Stack:CRMMicrosoft Office

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn