Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 85,050 - 116,550 annuallyFunction: OtherExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Customer service","Communication","Relationship-building"]

Lead and coach a banking branch in CT, driving branch performance, sales growth, and a superior customer experience in a digital-first environment. Build a diverse talent pipeline, develop colleagues to meet evolving needs, and prioritize performance and growth while ensuring operational integrity. Direct all colleague and sales activities to exceed targets and act as a brand ambassador and community partner.

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Citizens Bank
Citizens Bank
2 months ago

Citizens Branch Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and coach a banking branch in CT, driving branch performance, sales growth, and a superior customer experience in a digital-first environment. Build a diverse talent pipeline, develop colleagues to meet evolving needs, and prioritize performance and growth while ensuring operational integrity. Direct all colleague and sales activities to exceed targets and act as a brand ambassador and community partner.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance, sales growth, and customer experience; ensure operational integrity in a high-volume environment.
  • •Coach and develop branch staff to meet individual and collective performance and sales goals through innovative solutions.
  • •Leverage mobile and online banking to enhance customer access and experience in a digital-first environment.
  • •Build a diverse talent pipeline and develop colleagues to meet evolving business needs while focusing on performance and growth.
  • •Engage with the local community to cultivate relationships and strengthen the Citizens brand.

Pay and Benefits

Salary: USD 85,050 - 116,550 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsWellness Stipend

Key Requirements

  • •High School diploma or equivalent required.
  • •4 years sales management experience in Retail or Branch Banking environment.
  • •Proven ability to coach and develop teams to drive sales excellence and world-class customer service.
  • •Strong partnerships with community and civic organizations; ability to meet branch goals in a profit and loss environment.
  • •Background check and SAFE Act compliance as part of the hiring process.
Experience:4+ yearsRetail bankingBranch bankingSales management
Education:High School
Skills:LeadershipCoachingCustomer serviceCommunicationRelationship-building
Languages:English (US)

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website