NTT

3 weeks ago

Site Reliability Engineer (Onsite Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own end-to-end reliability for production systems by driving observability with New Relic (APM, dashboards, alerting), defining SLIs/SLOs, and leading incident response with root-cause analysis and post-mortems. Administer GitHub Enterprise and build CI/CD reliability for Java/.NET applications using GitHub Actions. Troubleshoot across application, infrastructure, and pipeline layers, continuously improving performance and leveraging AI/automation in SRE workflows.

Location: Plano

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Own observability using New Relic, including APM, infrastructure monitoring, dashboards, and alerting.
•Define and implement SLIs/SLOs and alerting strategies.
•Drive incident response, root-cause analysis (RCA), and post-mortems.
•Administer GitHub Enterprise and design GitHub Actions CI/CD pipelines for Java/.NET applications.
•Troubleshoot across application, infrastructure, and CI/CD layers while driving continuous reliability and performance improvements.

Key Requirements

•5+ years hands-on experience with New Relic (or similar APM tools).
•5+ years strong understanding of SRE practices including SLIs/SLOs, alerting, and incident management.
•5+ years experience with GitHub Enterprise and GitHub Actions.
•5+ years CI/CD pipeline experience for Java or .NET applications.
•5+ years troubleshooting and root-cause analysis experience in production environments.

Experience:5+ years

Skills:Incident responseRoot-cause analysisTroubleshootingAlerting strategy

Tech Stack:New RelicSLIs/SLOsGitHub EnterpriseGitHub ActionsCI/CDJava.NETCopilotServiceNow ITOMJfrog ArtifactoryXraySonarQubeGitHub Advanced SecurityCodeQLDependabotAngularDatabricksSQL

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

NTT