Sr Customer Development Rep(Calling), Guangzhou

HSBC
Guangzhou
Full timeFunction: Product ManagementSkills: ["Presentation","Sales","Objection handling","Interpersonal skills","Communication","Customer service orientation"]

Acquire new-to-bank (NTB) customers using central leads and self-generated leads, building strong relationships across relevant business areas including WPB and Marketing. Deliver an excellent first customer impression, ensuring fair outcomes while maintaining orderly and transparent operations. Meet performance expectations, complete mandatory training, and contribute to team effectiveness. Apply banking policies and control requirements, monitor risks and opportunities, and continuously improve customer service and quality.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep(Calling), Guangzhou

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Acquire new-to-bank (NTB) customers using central leads and self-generated leads, building strong relationships across relevant business areas including WPB and Marketing. Deliver an excellent first customer impression, ensuring fair outcomes while maintaining orderly and transparent operations. Meet performance expectations, complete mandatory training, and contribute to team effectiveness. Apply banking policies and control requirements, monitor risks and opportunities, and continuously improve customer service and quality.
Location: Guangzhou
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Acquire NTB customers via central leads and self-generated leads.
  • •Develop strong working relationships with business areas such as WPB and Marketing.
  • •Create an excellent first impression to deepen customer relationships.
  • •Support team development by sharing knowledge and best practices and collaborating to create a productive environment.
  • •Adhere to HSBC policies and control requirements; monitor information to identify risks and opportunities and ensure regulatory compliance.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Sound knowledge of deposits, mortgage, and other banking products.
  • •Knowledge of changing banking/finance regulations and how consumer trends, competitors, and markets impact customers.
  • •Strong presentation and sales skills.
  • •Objection handling techniques.
  • •Good interpersonal and communication skills with a customer service orientation.
Experience:BankingFinancial services
Skills:PresentationSalesObjection handlingInterpersonal skillsCommunicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn