Senior Customer Engineer, Named - Seattle

Cloudflare
Seattle
Workplace: HybridFull timeUSD 202,000 - 278,000 annuallyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Presentation","Stakeholder management","Consultative advisory","Commercial mindset"]

Serve as a quota-carrying technical advisor who leads enterprise pre-sales technical validation and then stays through onboarding, deployment architecture, and full lifecycle expansion. Translate customer infrastructure and security requirements into Cloudflare architectures across DNS, CDN, Zero Trust, Network Security, and Workers. Own technical Quarterly Business Reviews and drive time-to-value by monitoring health, telemetry, and adoption, while using AI agents and LLM workflows to automate routine work.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Senior Customer Engineer, Named - Seattle

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a quota-carrying technical advisor who leads enterprise pre-sales technical validation and then stays through onboarding, deployment architecture, and full lifecycle expansion. Translate customer infrastructure and security requirements into Cloudflare architectures across DNS, CDN, Zero Trust, Network Security, and Workers. Own technical Quarterly Business Reviews and drive time-to-value by monitoring health, telemetry, and adoption, while using AI agents and LLM workflows to automate routine work.
Location: Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Lead technical deep-dive discovery and validate customer requirements by mapping infrastructure needs to Cloudflare architectures, including defining technical evaluation plans for PoCs.
  • •Deliver tailored technical presentations, architectural diagrams, and demos; address technical objections, security/compliance questions, and deployment strategy for proposals.
  • •Guide technical onboarding and implementation oversight by designing migration and onboarding blueprints and advising configuration best practices while monitoring health scores and telemetry.
  • •Drive commercial accountability through variable quota ownership, technical Quarterly Business Reviews, and identifying expansion opportunities using product usage data.
  • •Act as trusted advisor across the customer lifecycle and use AI agents/LLMs and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses and basic telemetry monitoring.
Travel: High travel

Pay and Benefits

Salary: USD 202,000 - 278,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveDisability Insurance

Key Requirements

  • •Experience in a customer-facing technical role (e.g., Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering).
  • •Ability to white-board and clearly articulate complex enterprise network and security architectures.
  • •Strong consultative/advisory skills to translate deeply technical concepts into business outcomes for engineers and C-level stakeholders.
  • •Proven commercial mindset in quota- or revenue-aligned environments with enterprise sales cycle understanding.
  • •Technical breadth across domains such as internet fundamentals, security, performance, and developer/platform integrations; proficiency in at least four areas is expected.
Experience:SaaSEnterprise salesCloud-nativeDeveloper toolsDistributed systems
Education:Bachelor's in Computer Science, Engineering, or related field
Skills:CommunicationPresentationStakeholder managementConsultative advisoryCommercial mindset
Languages:English
Tech Stack:DNSCDNZero TrustNetwork SecurityWorkersPoCsProof of conceptsWAFBot ManagementFirewallsRate LimitingTLSSASEOSI ModelBGPTCP/UDPHTTP(S)HTTP/2TLS 1.3Prompt engineering

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn