Salesforce Operations Associate

Otter
São Paulo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Proactive problem-solving","Analytical thinking","Collaboration","Translating technical needs","Agility"]

Support Otter’s Service Delivery and go-to-market teams as the Salesforce admin and integrations builder. Own day-to-day Salesforce administration (users, permissions, layouts, validation rules, and automation) and build scalable Salesforce Flows. Optimize the GTM tech stack and design integrations between Salesforce and adjacent systems such as data warehouses, marketing platforms, finance tools, and product telemetry. Evaluate and document internal infrastructure processes and proactively bridge cross-team gaps.

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Otter
Otter
19 hours ago

Salesforce Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support Otter’s Service Delivery and go-to-market teams as the Salesforce admin and integrations builder. Own day-to-day Salesforce administration (users, permissions, layouts, validation rules, and automation) and build scalable Salesforce Flows. Optimize the GTM tech stack and design integrations between Salesforce and adjacent systems such as data warehouses, marketing platforms, finance tools, and product telemetry. Evaluate and document internal infrastructure processes and proactively bridge cross-team gaps.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Serve as the Salesforce go-to for Sales and CX teams, fixing flows, enabling features, and handling daily admin tasks.
  • •Own day-to-day Salesforce administration including users, profiles, permissions, page layouts, validation rules, and automation, and build scalable Flows.
  • •Administer and optimize the broader GTM tech stack, including Yesware and outreach tooling, LeanData routing, enrichment platforms, and related integrations.
  • •Design and maintain integrations between Salesforce and adjacent systems (data warehouse, marketing platforms, finance tools, product telemetry).
  • •Evaluate, build, and document internal process infrastructure to support how teams interact, and proactively bridge cross-team gaps.

Key Requirements

  • •Primary Sales Cloud administration experience, with the ability to build for scale.
  • •2–3 years of Salesforce Administration experience and strong understanding of CRM backend administration.
  • •Required integration experience connecting Salesforce to other systems, including knowledge of native vs middleware (Workato, Zapier, MuleSoft) vs custom approaches.
  • •Working knowledge of SQL to pull data, validate builds, and audit work.
  • •Proactive, builder mindset with analytical and agile collaboration across teams.
Skills:Proactive problem-solvingAnalytical thinkingCollaborationTranslating technical needsAgility
Languages:English
Tech Stack:SalesforceSales CloudSalesforce FlowSQLWorkatoZapierMuleSoftYeswareOutreachLeanData

Company Brief

Otter
Otter provides AI-powered transcription and meeting collaboration tools that generate searchable, shareable notes and summaries from voice conversations, helping teams capture, organize, and revisit meeting insights across devices and platforms.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Los Altos, United States
Founded: 2016
WebsiteLinkedIn