Payment Operations Associate

Rho
San Francisco, New York
Workplace: OnsiteFull timeUSD 70,000 - 100,000 annuallyFunction: Finance & AccountingExperience: 2+ yearsSkills: ["Attention to detail","Written communication","Sound judgment","Coordination"]

Own day-to-day payment operations by processing client repayments, issuing cashback rewards and statement credits, and resolving payment exceptions. Maintain credit and card program settings, manage ACH and wire operations (returns, reversals, traces), and support fraud/credit workflows. Produce delinquency reporting for internal teams, coordinate compliance and legal escalations, help run the Letter of Credit program, and improve payment workflow documentation and automation.

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Rho
Rho
1 day ago

Payment Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own day-to-day payment operations by processing client repayments, issuing cashback rewards and statement credits, and resolving payment exceptions. Maintain credit and card program settings, manage ACH and wire operations (returns, reversals, traces), and support fraud/credit workflows. Produce delinquency reporting for internal teams, coordinate compliance and legal escalations, help run the Letter of Credit program, and improve payment workflow documentation and automation.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Process client repayments by running recurring ACH pulls on fixed schedules, handling non-standard accounts, processing interim payments, and ensuring accurate posting.
  • •Issue rewards, credits, and incentives by calculating cashback, reconciling against system figures, processing statement credits/promotions, and sharing cashback breakdowns on request.
  • •Maintain credit and card program settings, including credit limits, payment terms, statement cycles, and custom pricing, with consistent records across systems.
  • •Manage ACH and wire operations, including ACH returns/reversals per NACHA rules and wire trace/recall/returns/non-posted wire handling with the partner bank.
  • •Support fraud and credit review, produce delinquency reporting, route compliance/fraud/legal escalations, coordinate Letters of Credit operations, and identify workflow improvements for automation.

Pay and Benefits

Salary: USD 70,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveEquity

Key Requirements

  • •2+ years in payment operations, banking operations, treasury operations, or a similar function at a fintech, bank, or payment processor.
  • •Working knowledge of payment rails (ACH, Fedwire, RTP, card networks, and remote deposit) and what happens during failures, returns, or late settlement.
  • •Exceptional attention to detail for accurate reconciliation and preventing errors.
  • •Comfort working with recurring hard deadlines and high transaction volume while maintaining accuracy.
  • •Hands-on with operational tooling such as ticketing systems (Jira), BI dashboards (Looker), spreadsheets, and bank portals; SQL is a plus.
Experience:2+ yearsFintechBanking operationsPayment processing
Skills:Attention to detailWritten communicationSound judgmentCoordination
Tech Stack:ACHFedwireRTPCard networksRemote depositNACHAJiraLookerSpreadsheetsSQL

Company Brief

Rho
Provides an integrated corporate banking platform offering business accounts, corporate cards, bill pay, and treasury management to help companies manage cash, spend, and payments with modern banking and spend controls.
Industry: Corporate Banking
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn