Student Success Manager
Kaplan North America
United States
Workplace: OnsiteFull timeUSD 31,200 - 78,647 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Time management","Organizational skills","Conflict resolution"]Recruit, enroll, and guide undergraduate and graduate students through their education journey, advising prospects from first contact through graduation. Manage onboarding and provide financial guidance, course registration support, and ongoing personalized support. Lead cohort management against enrollment and retention goals while collaborating with admissions, academic departments, and faculty. Use student information systems and online learning platforms to communicate, engage, and optimize student experience and outcomes.

