Sales Associate III

Tapestry
Waterloo
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Adaptability"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while using mobile POS, clienteling tools, and social selling (including short-form video). Manage daily store operations such as cash wrap, inventory processing, replenishment, and visual merchandising, and maintain an organized, stocked sales floor to drive loyalty and revenue.

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Tapestry
Tapestry
3 months ago

Sales Associate III

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while using mobile POS, clienteling tools, and social selling (including short-form video). Manage daily store operations such as cash wrap, inventory processing, replenishment, and visual merchandising, and maintain an organized, stocked sales floor to drive loyalty and revenue.
Location: Waterloo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • •Complete store operations including cash wrap, inventory processing, replenishment, visual merchandising, transactions (purchases/returns/exchanges/online pickups), and shipment receiving/stocking.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including use of walkie-talkies and ability to read price/release sheets.
  • •Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering on the sales floor and in stockrooms.
  • •Strong English proficiency.
  • •Luxury retail/clienteling and data acquisition skills, including social media savvy and experience with live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyAdaptability
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkieShort-form videoSocial sellingLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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