Sr. Customer Experience Specialist

Support Honeywell’s service operations and sales by coordinating schedules, documentation, customer communication, and invoicing. Maintain accurate records of service requests and delivery status, and collaborate with service teams and customers to ensure timely execution. Prepare service and customer-service performance reports, help run customer feedback and service improvement initiatives, and use service management tools and CRM systems (e.g., SAP or Salesforce) to track service activities and billing.