Syndicated Loans Agency Operations Associate Director

S&P Global
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 12+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Attention to detail","Risk management"]

Lead the Agent Services team supporting syndicated loans agency operations for S&P Global Market Intelligence. Oversee multiple teams and portfolio metrics (KPIs/KRIs), drive continuous improvement, and serve as an initial escalation point for clients, borrowers, and syndicate members. Partner with other business lines to support the global operating model and local client base, while managing risk to minimize commercial impact and developing team performance.

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FursaFursa
S&P Global
S&P Global
1 month ago

Syndicated Loans Agency Operations Associate Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live

Job Summary

Lead the Agent Services team supporting syndicated loans agency operations for S&P Global Market Intelligence. Oversee multiple teams and portfolio metrics (KPIs/KRIs), drive continuous improvement, and serve as an initial escalation point for clients, borrowers, and syndicate members. Partner with other business lines to support the global operating model and local client base, while managing risk to minimize commercial impact and developing team performance.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Director level

Key Responsibilities

  • •Support projects and initiatives to further the Agent Services product offering.
  • •Manage the team(s) and portfolio-level metrics aligned to KPIs and KRIs.
  • •Drive continuous improvement of teams and processes using relevant experience.
  • •Serve as a point of contact and initial escalation level for clients and stakeholders.
  • •Perform active risk management and develop/performance-manage the Agent Services team(s).

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

  • •BA or BS (or equivalent experience).
  • •12+ years of relative business experience.
  • •Experience in banking or the investment industry, with customer relations and ability to support commercial strategy.
  • •Knowledge of S&P Market Intelligence product suite (WSO, iLevel, Thinkfolio, EDM) is preferred.
  • •5+ years of managerial experience with a track record of team growth and development.
Experience:12+ yearsBankingInvestmentFinancial services
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solvingAttention to detailRisk management
Tech Stack:WSOILevelThinkfolioEDM

Company Brief

S&P Global
Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1917
WebsiteLinkedIn