Store Team Lead, Genting Premium (GENTING HIGHLANDS, 06, MY, 69000)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Communication","Teamwork","Customer service","Prioritization"]

Lead daily retail operations and deliver outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, coach the team on products and promotions, and drive store sales targets. Coordinate and prioritize store deadlines, support POS and stock-related processes (replenishment, pricing/markdowns, loyalty promotions, recovery standards), and ensure compliance with asset protection and inventory control procedures.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 day ago

Store Team Lead, Genting Premium (GENTING HIGHLANDS, 06, MY, 69000)

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead daily retail operations and deliver outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, coach the team on products and promotions, and drive store sales targets. Coordinate and prioritize store deadlines, support POS and stock-related processes (replenishment, pricing/markdowns, loyalty promotions, recovery standards), and ensure compliance with asset protection and inventory control procedures.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Oversee opening/closing procedures and educate the team on products and promotions.
  • •Coordinate, delegate, and prioritize store deadlines, ensuring follow-up on daily activities.
  • •Learn and assist across store areas including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing and markdown processes, loyalty promotions, and maintaining cleanliness/recovery standards.

Key Requirements

  • •2–3 years of total retail experience, preferably with prior store leadership experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Proven written and verbal communication skills to partner with store teams, operations managers, District Managers, and corporate partners.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility for nights, weekends, holidays, and extended hours with regular attendance.
Experience:2-3 yearsRetail
Skills:LeadershipCommunicationTeamworkCustomer servicePrioritization
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn