Manager, Editorial Services & Operations

NBC Universal
United States
Workplace: OnsiteFull timeUSD 90,000 - 110,000 annuallyFunction: Content & Editorial (Writing/Editing)Experience: 5+ yearsEducation: bachelorsSkills: ["Attention to detail","Calm under pressure","Communication","Self-starter","Organizational skills"]

Manage client relationships and deliver a high-quality customer experience across post-production services for StudioPost. Serve as the primary point of contact for inquiries, issue resolution, and service coordination, while identifying upsell opportunities with new and existing customers. Coordinate delivery of dailies, editorial, finishing, archival, and content management, support Virtual Production adoption, and align internal operations, production, editorial, and sales teams to meet timelines and improve efficiency.

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NBC Universal
NBC Universal
2 days ago

Manager, Editorial Services & Operations

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage client relationships and deliver a high-quality customer experience across post-production services for StudioPost. Serve as the primary point of contact for inquiries, issue resolution, and service coordination, while identifying upsell opportunities with new and existing customers. Coordinate delivery of dailies, editorial, finishing, archival, and content management, support Virtual Production adoption, and align internal operations, production, editorial, and sales teams to meet timelines and improve efficiency.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Manager level

Key Responsibilities

  • •Manage and maintain relationships with internal and external production clients, serving as the primary contact for inquiries, issue resolution, and service coordination.
  • •Prepare client proposals, quotes, and service packages aligned with production needs, supporting revenue tracking, forecasting, and reporting.
  • •Coordinate delivery of post-production services (dailies, editorial, finishing) by partnering with operations and production teams to ensure timely execution.
  • •Represent StudioPost dailies services for on-set and facility-based productions, including support for global productions and related data handling and workflows.
  • •Support promotion and client adoption of Virtual Production offerings, gather client feedback/market insights, and collaborate cross-functionally to improve the overall client experience.

Pay and Benefits

Salary: USD 90,000 - 110,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree or equivalent experience in Film/TV production, operations, or a related field.
  • •5+ years of experience in post-production, client services, or account management.
  • •Solid understanding of post-production workflows and production processes.
  • •Strong organizational and operational coordination skills to manage competing priorities in a fast-paced, matrixed environment.
  • •Excellent written and verbal communication with the ability to influence without direct authority across stakeholders.
Experience:5+ yearsPost-productionClient servicesAccount managementFilm/TV productionStudio operations
Education:Bachelor's
Skills:Attention to detailCalm under pressureCommunicationSelf-starterOrganizational skills
Languages:English
Tech Stack:MS OfficeMicrosoft PowerPointMicrosoft ExcelMicrosoft VisioScheduALL

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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