Chief of Staff, Brokerage Product

Robinhood
Menlo Park
Workplace: OnsiteFull timeUSD 191,000 - 225,000 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Relationship-building","Influencing","Strategic planning","Communication","Problem-solving"]

Serve as a strategic partner to the VP of Brokerage Product & Customer Care, translating vision into operating rhythms, accountability, and execution across cross-functional teams. Design and manage planning cycles, QBRs, and leadership meetings; drive complex product initiatives from concept to execution; and support headcount planning, resource allocation, and talent development with HR, Finance, and Recruiting to strengthen culture and delivery.

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Robinhood
Robinhood
1 month ago

Chief of Staff, Brokerage Product

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Job Summary

Serve as a strategic partner to the VP of Brokerage Product & Customer Care, translating vision into operating rhythms, accountability, and execution across cross-functional teams. Design and manage planning cycles, QBRs, and leadership meetings; drive complex product initiatives from concept to execution; and support headcount planning, resource allocation, and talent development with HR, Finance, and Recruiting to strengthen culture and delivery.
Location: Menlo Park
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Act as a strategic partner to the VP, translating vision into actionable plans and operating rhythms across the organization.
  • •Design, optimize, and manage business rhythms including leadership meetings, QBRs, and annual planning cycles.
  • •Drive complex, large-scale product initiatives from concept through execution, providing feedback to improve product design and execution.
  • •Partner with HR, Finance, and Recruiting on headcount planning, resource allocation, and talent development initiatives.
  • •Manage high-priority, ambiguous projects on behalf of the VP as a tactical decision-maker and problem-solver.

Pay and Benefits

Salary: USD 191,000 - 225,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kLife InsurancePaid LeaveParental Leave

Key Requirements

  • •8+ years of experience in strategic operations, product management, management consulting, corporate strategy, or a chief of staff role.
  • •Experience in strategic operations and corporate planning in a fast-growing fintech, financial services, or technology environment.
  • •Exceptional interpersonal and relationship-building skills to influence, advise, and collaborate with executive leaders and cross-functional partners.
  • •Strong written and verbal communication skills, including translating complex technical/product/operational concepts into clear narratives.
  • •Proven success managing large-scale operational frameworks and intricate cross-functional projects.
Experience:8+ yearsFintechFinancial servicesTechnology
Skills:Relationship-buildingInfluencingStrategic planningCommunicationProblem-solving
Languages:English

Company Brief

Robinhood
Commission-free trading platform offering stocks, ETFs, options, and cryptocurrencies, plus cash management and retirement products. Aims to democratize finance through easy-to-use mobile and web apps for retail investors.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Menlo Park, United States
Founded: 2013
WebsiteLinkedIn