IT Support

VAM Systems
Doha
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 4-6 yearsEducation: bachelorsSkills: ["Excellent communication","Customer service","Troubleshooting","Analytical abilities","Documentation and organizational skills"]

Provide IT help desk and desktop support for Qatar operations, supporting Microsoft 365 services and Microsoft Intune device management. Administer Windows 11 environments, resolve issues across Active Directory and Azure Entra ID, and manage user/computer access and endpoint patching. Troubleshoot networking and Wi‑Fi, handle Exchange Online and printer management, and support backup monitoring and recovery while delivering customer-focused, SLA-driven service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
VAM Systems
VAM Systems
1 day ago

IT Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide IT help desk and desktop support for Qatar operations, supporting Microsoft 365 services and Microsoft Intune device management. Administer Windows 11 environments, resolve issues across Active Directory and Azure Entra ID, and manage user/computer access and endpoint patching. Troubleshoot networking and Wi‑Fi, handle Exchange Online and printer management, and support backup monitoring and recovery while delivering customer-focused, SLA-driven service.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide IT help desk, service desk, and desktop support for Qatar operations.
  • •Administer Microsoft 365 and manage devices using Microsoft Intune.
  • •Support identity and access systems including Active Directory and Azure Entra ID (Azure AD).
  • •Troubleshoot Windows 11 issues and support endpoint patching and updates.
  • •Handle networking and Wi‑Fi troubleshooting plus printer management and backup monitoring/recovery.

Key Requirements

  • •Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
  • •4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
  • •Experience supporting Microsoft 365 environments.
  • •Knowledge of Active Directory and Microsoft Intune.
  • •Experience with Windows 11 administration and troubleshooting.
Experience:4-6 years
Education:Bachelor's in Information Technology, Computer Science, or related field
Skills:Excellent communicationCustomer serviceTroubleshootingAnalytical abilitiesDocumentation and organizational skills
Certifications:ITIL FoundationMicrosoft Certified: Modern Desktop Administrator
Languages:ArabicEnglish
Tech Stack:Microsoft 365Microsoft Intune (MDM/MAM)Active Directory Users & ComputersAzure Entra ID (Azure AD)Windows 11Endpoint patchingMicrosoft Exchange OnlineTCP/IPDNSDHCPLAN/WANWi‑FiPrinter Management SystemsBackup Monitoring and RecoveryUser Access ManagementComputer Account ManagementIT Asset Management

Company Brief

VAM Systems
Provides product engineering and software development services across embedded systems, IoT, cloud, AI, and digital transformation for enterprises in automotive, healthcare, industrial, and consumer electronics sectors.
Industry: Professional Services
Website