Patient Administrator - Emirati (Mediclinic Arabian Ranches, Dubai, AE, 282602)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Attention to detail","Numerical literacy"]

Manage patient appointment scheduling and registration to support timely, high-quality care. Handle medical insurance processing and related tasks, and oversee billing and cash-up activities. Ensure consistent service quality by meeting customer service expectations. Use hospital information systems and CRM tools while applying medical terminology, emergency code knowledge, and company policies to deliver accurate, efficient patient administration.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Patient Administrator - Emirati (Mediclinic Arabian Ranches, Dubai, AE, 282602)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage patient appointment scheduling and registration to support timely, high-quality care. Handle medical insurance processing and related tasks, and oversee billing and cash-up activities. Ensure consistent service quality by meeting customer service expectations. Use hospital information systems and CRM tools while applying medical terminology, emergency code knowledge, and company policies to deliver accurate, efficient patient administration.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage patient appointment scheduling and registration efficiently.
  • •Process medical insurance and related patient administration tasks.
  • •Oversee billing and the cash-up process.
  • •Meet customer service expectations by improving patient service quality.
  • •Apply company policies and emergency codes while using hospital systems and CRM tools.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2–3 years’ experience in a customer services role, preferably in healthcare.
  • •Knowledge of medical insurance terminologies and processes.
  • •Experience with patient scheduling and registration processes (and preferably contact centre/healthcare environment).
  • •Proficiency with MS Office, CRM software, and hospital information systems.
Experience:Healthcare
Education:High School
Skills:Customer serviceAttention to detailNumerical literacy
Tech Stack:MS OfficeCRM softwareHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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