SR Customer Development Rep (Beijing, BJ, CN, 100027)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service attitude","Sales attitude","Work under pressure","Communication"]

Manage a complex portfolio of clients as a trusted advisor, leading strategic client discussions and delivering creative, flexible customer solutions. Complete sales and properly hand off client relationships to relationship managers after closing. Provide excellent customer service by resolving enquiries and complaints accurately and effectively. Contribute to team improvement and support fair outcomes through conduct that maintains orderly, transparent operation of financial markets.

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FursaFursa
HSBC
HSBC
2 days ago

SR Customer Development Rep (Beijing, BJ, CN, 100027)

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage a complex portfolio of clients as a trusted advisor, leading strategic client discussions and delivering creative, flexible customer solutions. Complete sales and properly hand off client relationships to relationship managers after closing. Provide excellent customer service by resolving enquiries and complaints accurately and effectively. Contribute to team improvement and support fair outcomes through conduct that maintains orderly, transparent operation of financial markets.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues at a portfolio level.
  • •Deliver creative and flexible customer solutions based on client business requirements.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service and ensure enquiries and complaints are resolved to customers' satisfaction.
  • •Participate in team building and contribute suggestions for work improvement while maintaining orderly, transparent market operations.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •Well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService attitudeSales attitudeWork under pressureCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn