Manager, Solutions Engineering | West Coast | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 234,000 - 278,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Mentoring","Coaching","Leadership","Thought leadership","Cross-functional collaboration"]

Lead and grow a regional enterprise Solutions Engineering team, owning planning, outcomes, and quarterly targets. Recruit, mentor, and coach presales solution engineers while executing OSS and cloud-first GTM strategies. Partner with Sales, marketing, and Customer Experience to drive adoption, account success, and community initiatives. Collaborate with Product and Engineering to influence roadmap priorities based on customer and team feedback, helping prospects evaluate and validate Grafana products.

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FursaFursa
Grafana Labs
Grafana Labs
2 days ago

Manager, Solutions Engineering | West Coast | Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead and grow a regional enterprise Solutions Engineering team, owning planning, outcomes, and quarterly targets. Recruit, mentor, and coach presales solution engineers while executing OSS and cloud-first GTM strategies. Partner with Sales, marketing, and Customer Experience to drive adoption, account success, and community initiatives. Collaborate with Product and Engineering to influence roadmap priorities based on customer and team feedback, helping prospects evaluate and validate Grafana products.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Build, recruit, ramp, mentor, and manage a regional team of presales Solutions Engineers.
  • •Own the regional build-out and day-to-day planning, actions, and outcomes to hit and exceed financial targets.
  • •Executive sponsor key accounts in the region and lead from the front in customer interactions and technical validation.
  • •Partner with Sales leadership and marketing to drive top-of-funnel programs, community/company events, and adoption initiatives.
  • •Collaborate with Product Management and Engineering to ensure customer requirements are met and influence roadmap priorities based on feedback.

Pay and Benefits

Salary: USD 234,000 - 278,000 annually
Equity and Bonus:Equity
Perks:RsusRemote WorkPaid Leave

Key Requirements

  • •5+ years in the high-tech industry, including roles such as Developer, Sales Engineer/Architect, and Manager.
  • •Direct experience mentoring, developing people, and managing performance over time.
  • •Experience in open source selling or cloud-first/product-led go-to-market motion.
  • •Experience implementing and/or executing a formal sales methodology, including Command of the Message and qualification frameworks like MEDDPICC.
  • •Direct experience selling monitoring/data/visualization products and proven ability to own a book of business and exceed quarterly targets.
Experience:5+ yearsHigh techOpen sourceCloudMonitoringObservability
Skills:MentoringCoachingLeadershipThought leadershipCross-functional collaboration
Tech Stack:Open SourceMonitoringObservabilityDevOpsIaCCI/CDGitHub Actions

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn