3 months ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Technical Account Manager at Modern Treasury owns the post-sale customer journey from onboarding to ongoing operation, acting as a technical advisor across engineering, product, and payments teams to design, operate, and scale money movement systems via APIs. The role emphasizes AI-driven automation, customer success, and cross-functional collaboration in fintech/payments.

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as the primary technical advisor for a portfolio of customers, leading onboarding, implementation, and ongoing engagements while building trust with engineering, product, and payments stakeholders
•Partner with Product, Engineering, Sales, and Support to translate customer needs into product feedback and influence roadmap decisions
•Deliver business and technical reviews including QBRs and post-mortems, focused on long-term partnership and operational excellence
•Help customers design, optimize, and scale payment systems, guiding tradeoffs across performance, reliability, and complexity
•Identify opportunities to expand usage, reduce failure modes, and increase automation across customer workflows

Pay and Benefits

Salary: USD 125,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years in client-facing technical roles such as TAM, Solutions Engineer, or Customer Success
•Strong experience with REST APIs and integration patterns
•Proven ability to troubleshoot issues in production environments
•Experience managing complex, cross-functional projects
•Experience using AI agents in a work environment

Experience:3+ yearsFintechPaymentsFinancial systems

Skills:CommunicationStakeholder managementProblem-solvingCollaborationAdaptability

Tech Stack:REST APIsSQLBI toolsAI toolsAI agents

Company Brief

Modern Treasury

Provides a payment operations platform and APIs that automate payment initiation, approvals, reconciliation, and ledgering to help companies move and track money with greater visibility and control.

Industry: Fintech Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Modern Treasury

3 months ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as the primary technical advisor for a portfolio of customers, leading onboarding, implementation, and ongoing engagements while building trust with engineering, product, and payments stakeholders
•Partner with Product, Engineering, Sales, and Support to translate customer needs into product feedback and influence roadmap decisions
•Deliver business and technical reviews including QBRs and post-mortems, focused on long-term partnership and operational excellence
•Help customers design, optimize, and scale payment systems, guiding tradeoffs across performance, reliability, and complexity
•Identify opportunities to expand usage, reduce failure modes, and increase automation across customer workflows

Pay and Benefits

Salary: USD 125,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years in client-facing technical roles such as TAM, Solutions Engineer, or Customer Success
•Strong experience with REST APIs and integration patterns
•Proven ability to troubleshoot issues in production environments
•Experience managing complex, cross-functional projects
•Experience using AI agents in a work environment

Experience:3+ yearsFintechPaymentsFinancial systems

Skills:CommunicationStakeholder managementProblem-solvingCollaborationAdaptability

Tech Stack:REST APIsSQLBI toolsAI toolsAI agents

Company Brief

Modern Treasury

Provides a payment operations platform and APIs that automate payment initiation, approvals, reconciliation, and ledgering to help companies move and track money with greater visibility and control.

Industry: Fintech Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 3.7

Website LinkedIn Glassdoor