Technology and Operations Communications, Director

Northern Trust
Chicago
Workplace: HybridFull timeUSD 137,400 - 240,400 annuallyFunction: Communications, PR & CommunityExperience: 10-12 yearsEducation: bachelorsSkills: ["Writing","Editorial judgment","Executive advisory","Issues management","Project management","Leadership","Collaboration","Organizational skills"]

Lead internal and multi-platform communications for Technology, Operations and Data, translating complex topics like AI and technology strategy into clear narratives. Own integrated communications strategies and campaigns, advise senior executives on messaging, issues and crisis scenarios, and drive executive visibility across internal, social, and external channels. Provide leadership to managers and teams, oversee executive-level content, and use measurement to optimize content strategy and maintain consistent brand messaging globally.

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FursaFursa
Northern Trust
Northern Trust
4 months ago

Technology and Operations Communications, Director

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead internal and multi-platform communications for Technology, Operations and Data, translating complex topics like AI and technology strategy into clear narratives. Own integrated communications strategies and campaigns, advise senior executives on messaging, issues and crisis scenarios, and drive executive visibility across internal, social, and external channels. Provide leadership to managers and teams, oversee executive-level content, and use measurement to optimize content strategy and maintain consistent brand messaging globally.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Director level

Key Responsibilities

  • •Develop strategic plans and priorities for Technology, Operations and Data communications, ensuring execution against goals.
  • •Serve as the lead communications partner for senior executives, advising on messaging, positioning, and stakeholder engagement.
  • •Lead integrated communications campaigns tied to enterprise priorities including AI, technology strategy, and transformation efforts.
  • •Translate complex technical and operational topics into clear, compelling messaging for audiences such as partners, clients, media, and industry stakeholders.
  • •Develop and execute executive visibility strategy across internal, social, and relevant external channels; prepare executive-level materials and oversee content performance measurement.

Pay and Benefits

Salary: USD 137,400 - 240,400 annually
Perks:Health InsuranceDentalVision401kPensionPaid LeaveParental LeaveDisability

Key Requirements

  • •10-12 years of relevant experience in communications, content strategy, or a related field.
  • •Deep expertise in communications and content strategy, with the ability to translate complex topics into clear, compelling narratives.
  • •Recent IT communications experience.
  • •Exceptional writing and editorial capability to produce concise, impactful content across formats (e.g., infographics, articles, video scripts, executive communications).
  • •People leadership experience coaching talent, managing performance, and aligning team outcomes to strategic priorities.
Experience:10-12 yearsCommunicationsContent strategyIT communications
Education:Bachelor's
Skills:WritingEditorial judgmentExecutive advisoryIssues managementProject managementLeadershipCollaborationOrganizational skills
Tech Stack:Social mediaVideo productionDigital marketing

Eligibility

Visa:H-1BL-1TNO-1E-3H-1B1F-1J-1OPTCPT
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn