Brand Reputation, Community Engagement, and Social Listening Specialist

Jerry
New York, Chicago, Boston, San Francisco
Workplace: RemoteFull timeUSD 75,000 - 110,000 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsSkills: ["Authentic writing","Strategic thinking","Community engagement","Systems thinking","Measurement"]

Own Jerry’s brand reputation by building organic presence and community trust across Reddit, Quora, YouTube, and TikTok. Create a playbook for when to post, reply, or stay silent, grow trusted subreddits, and scale content and engagement while staying authentic (using AI where helpful). Partner with Growth and Content teams and measure sentiment, share of voice, referral traffic, and LLM citations.

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Jerry
Jerry
4 days ago

Brand Reputation, Community Engagement, and Social Listening Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: first listed 1 week ago

Job Summary

Own Jerry’s brand reputation by building organic presence and community trust across Reddit, Quora, YouTube, and TikTok. Create a playbook for when to post, reply, or stay silent, grow trusted subreddits, and scale content and engagement while staying authentic (using AI where helpful). Partner with Growth and Content teams and measure sentiment, share of voice, referral traffic, and LLM citations.
Location: New York, Chicago, Boston, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Build and grow Jerry’s organic presence across Reddit, Quora, YouTube, and TikTok.
  • •Develop a community playbook for posting, replying, and staying silent.
  • •Grow Jerry’s subreddits into active, trusted communities.
  • •Create scalable content and engagement strategy while maintaining authenticity, leveraging AI where helpful.
  • •Measure sentiment, share of voice, referral traffic, and LLM citation; coordinate consistency with Growth and Content teams.

Pay and Benefits

Salary: USD 75,000 - 110,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •3+ years in community management or organic social, ideally in fintech/insurtech or another consumer-facing and/or regulated category.
  • •Write with a tone suited to Reddit, TikTok, and Quora—avoiding corporate-speak to earn engagement.
  • •Understand SEO and how LLMs cite sources.
  • •Ability to make “boring” or “stressful” categories feel human, authentic, and worth following.
  • •Patient, long-term mindset focused on organic trust over quick PR wins.
Experience:3+ years
Skills:Authentic writingStrategic thinkingCommunity engagementSystems thinkingMeasurement
Tech Stack:SEOAILLM

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor