Wing Assistant

5 months ago

Customer Onboarding Specialist (Expert Tier)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Role responsible for guiding new customers through onboarding SOPs, providing technical GoHighLevel support, and assisting with Meta Ads inquiries. You’ll set up and manage ad-related tools, coordinate with offshore teams via Discord, and ensure a smooth customer experience from onboarding to ongoing support in a remote, EST-based schedule.

Location: Philippines

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Onboard new customers by following established SOPs to ensure a smooth transition to Wing’s platform.
•Provide GoHighLevel technical support, including integration of Zoom accounts and troubleshooting onboarding issues.
•Assist with phone verification issues and answer basic ad system questions related to Facebook Ads.
•Set up Facebook Business Manager, create and manage ad accounts, and respond to inquiries from clients about ads.
•Communicate with clients and internal teams via Discord to coordinate tasks and resolve issues.

Pay and Benefits

Salary: PHP 75,000 - 76,000

Perks:Health InsuranceJob SecurityPaid TrainingRemote WorkLearning BudgetOvertime Pay

Key Requirements

•Expert-level experience with GoHighLevel.
•Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts.

Experience:Customer onboardingRemote work

Skills:CommunicationProblem-solvingAttention to detailReliabilityTeamwork

Languages:English

Tech Stack:GoHighLevelMeta AdsFacebook Business ManagerDiscordZoom

Company Brief

Wing Assistant

Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.

Industry: Recruitment Agencies

Website

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Wing Assistant

5 months ago

Customer Onboarding Specialist (Expert Tier)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Onboard new customers by following established SOPs to ensure a smooth transition to Wing’s platform.
•Provide GoHighLevel technical support, including integration of Zoom accounts and troubleshooting onboarding issues.
•Assist with phone verification issues and answer basic ad system questions related to Facebook Ads.
•Set up Facebook Business Manager, create and manage ad accounts, and respond to inquiries from clients about ads.
•Communicate with clients and internal teams via Discord to coordinate tasks and resolve issues.

Pay and Benefits

Salary: PHP 75,000 - 76,000

Perks:Health InsuranceJob SecurityPaid TrainingRemote WorkLearning BudgetOvertime Pay

Key Requirements

•Expert-level experience with GoHighLevel.
•Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts.

Experience:Customer onboardingRemote work

Skills:CommunicationProblem-solvingAttention to detailReliabilityTeamwork

Languages:English

Tech Stack:GoHighLevelMeta AdsFacebook Business ManagerDiscordZoom

Company Brief

Wing Assistant

Industry: Recruitment Agencies

Website