Call Center Representative

Renuity
United States
Workplace: OnsiteFull timeUSD 50,000 - 80,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer focus","Communication","Persuasion","Problem-solving","Attention to detail"]

Answer incoming calls and provide excellent customer service to warm generated leads, ensuring customers receive quality appointments for sales representatives. Communicate with customers to coordinate free in-home consultations, handling both inbound and outbound conversations. Collaborate with sales teams to support customer growth, representing the company’s offerings with enthusiasm and expertise. Bring a positive, flexible attitude, strong phone/computer skills, and weekend availability.

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FursaFursa
Renuity
Renuity
3 days ago

Call Center Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Answer incoming calls and provide excellent customer service to warm generated leads, ensuring customers receive quality appointments for sales representatives. Communicate with customers to coordinate free in-home consultations, handling both inbound and outbound conversations. Collaborate with sales teams to support customer growth, representing the company’s offerings with enthusiasm and expertise. Bring a positive, flexible attitude, strong phone/computer skills, and weekend availability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Answer incoming calls and provide excellent customer service to warm generated leads
  • •Communicate with customers to ensure quality appointments are issued to sales representatives
  • •Collaborate with sales teams to cultivate opportunities for customer growth
  • •Handle inbound and outbound communication to coordinate free in-home consultations
  • •Represent company offerings with enthusiasm and expertise to new and existing clients

Pay and Benefits

Salary: USD 50,000 - 80,000 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •Prior experience in a call center role
  • •Remodeling or service knowledge
  • •Positivity, flexibility, determination, and a persuasive personality
  • •High energy and willingness to learn
  • •Excellent computer and phone skills with attention to detail
Skills:Customer focusCommunicationPersuasionProblem-solvingAttention to detail

Company Brief

Renuity
Provides home maintenance, renovation, and property improvement services, connecting homeowners with vetted contractors and managing projects from initial quote through completion.
Industry: Construction Tech
Website