Category Management Project Intern (TikTok Shop - Operation Center) - 2026 Start (BS/MS)

TikTok
Seattle
Workplace: OnsiteInternshipFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Problem-solving","Organization","Multitasking","Prioritization","Data-driven"]

Support US Shop operations within TikTok Shop’s campaign team by managing day-to-day seller communications, sharing policy and campaign deadlines, and serving as a seller point of contact. Coordinate with cross-functional teams to investigate and resolve seller issues, identify recurring problems, and propose improvements. Assist with platform-level campaign participation and sampling workflows, helping drive effective, timely execution for brands and creators.

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FursaFursa
TikTok
TikTok
1 month ago

Category Management Project Intern (TikTok Shop - Operation Center) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support US Shop operations within TikTok Shop’s campaign team by managing day-to-day seller communications, sharing policy and campaign deadlines, and serving as a seller point of contact. Coordinate with cross-functional teams to investigate and resolve seller issues, identify recurring problems, and propose improvements. Assist with platform-level campaign participation and sampling workflows, helping drive effective, timely execution for brands and creators.
Location: Seattle
Workplace: Onsite
Employment Type: Internship · 3 months
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Assist with day-to-day seller communications, including inbound and outbound messaging between the platform and sellers.
  • •Disseminate critical notifications to sellers (policy updates, feature enrollment, and campaign deadlines) with clarity and timeliness.
  • •Serve as the point of contact for seller inquiries related to account issues, brand authorizations, product listings, violations, logistics, and policy compliance.
  • •Coordinate with cross-functional teams to investigate and resolve seller issues quickly, minimizing disruption and maintaining a positive seller experience.
  • •Assist with shop participation in platform-level marketing campaigns and manage sampling processes with sellers and creators/agency partners.

Key Requirements

  • •Currently pursuing a Bachelor’s degree or above in Business, Project Management, or a related field.
  • •Excellent communication and problem-solving skills.
  • •Strong organization, multitasking, and prioritization skills.
  • •Strong interest in e-commerce (prior e-commerce experience strongly preferred).
  • •Data-driven mindset with sensitivity to data insights.
Experience:E-commerce
Education:Bachelor's in Business, Project Management, or related fields
Skills:CommunicationProblem-solvingOrganizationMultitaskingPrioritizationData-driven

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn