HSBC

1 day ago

VP - Propositions and Value Build (Mumbai, MH, IN, 400063)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Design and deliver market-leading customer propositions for Wealth and Personal Banking, improving customer value across Basic, Premier, and Private Banking segments. Lead strategy for insight-led proposition development, optimize end-to-end customer journeys, and use data, analytics, and AI to drive acquisition, engagement, and portfolio quality. Partner with product, digital, marketing, analytics, and frontline teams, translating strategic priorities into measurable execution plans and executive presentations.

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Director level

Key Responsibilities

•Develop differentiated, insight-led customer propositions informed by market trends, competitive positioning, and customer needs.
•Define and execute proposition strategy to increase customer value across the lifecycle from Basic to Premier to Private Banking.
•Design and optimize end-to-end customer journeys to deliver friction-free, best-in-class experiences.
•Leverage data, analytics, and AI to drive customer acquisition, engagement, and portfolio quality.
•Partner across product, digital, marketing, analytics, and frontline teams to deliver commercial impact and translate strategy into action through executive presentations.

Key Requirements

•Graduate or postgraduate with minimum 7 years’ relevant experience, preferably in financial services.
•Proven experience in customer strategy or segment management within banking, wealth, or financial services.
•Strong understanding of customer segmentation and lifecycle value creation.
•Highly data-driven with strong analytical and commercial judgement.
•Excellent stakeholder management and executive communication skills.

Experience:7+ yearsFinancial servicesWealth managementBanking

Education:Bachelor's

Skills:Strategic thinkingExecution disciplineStakeholder managementExecutive communicationCommercial judgement

Tech Stack:AIDataAnalytics

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

1 day ago

VP - Propositions and Value Build (Mumbai, MH, IN, 400063)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Mumbai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Director level

Key Responsibilities

•Develop differentiated, insight-led customer propositions informed by market trends, competitive positioning, and customer needs.
•Define and execute proposition strategy to increase customer value across the lifecycle from Basic to Premier to Private Banking.
•Design and optimize end-to-end customer journeys to deliver friction-free, best-in-class experiences.
•Leverage data, analytics, and AI to drive customer acquisition, engagement, and portfolio quality.
•Partner across product, digital, marketing, analytics, and frontline teams to deliver commercial impact and translate strategy into action through executive presentations.

Key Requirements

•Graduate or postgraduate with minimum 7 years’ relevant experience, preferably in financial services.
•Proven experience in customer strategy or segment management within banking, wealth, or financial services.
•Strong understanding of customer segmentation and lifecycle value creation.
•Highly data-driven with strong analytical and commercial judgement.
•Excellent stakeholder management and executive communication skills.

Experience:7+ yearsFinancial servicesWealth managementBanking

Education:Bachelor's

Skills:Strategic thinkingExecution disciplineStakeholder managementExecutive communicationCommercial judgement

Tech Stack:AIDataAnalytics

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn