Manager, Creative Director - Retail Bank

Discover Financial
Richmond, Virginia, New York
Workplace: OnsiteFull timeUSD 138,100 - 157,700 annuallyFunction: Executive & General ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Strategic thinking","Storytelling","Collaboration"]

Lead a strategically grounded creative team for the Retail Bank and Café brands, shaping brand building and performance marketing across omni-channel channels. Manage creative talent, coach associates, and partner with marketing strategists and business clients to translate customer needs and business intent into effective creative strategies. Use marketing and advertising trends, audience insight, and testing results to refine targeted messaging while building relationships with internal partners to remove obstacles and drive buy-in.

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Discover Financial
Discover Financial
3 days ago

Manager, Creative Director - Retail Bank

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Job Summary

Lead a strategically grounded creative team for the Retail Bank and Café brands, shaping brand building and performance marketing across omni-channel channels. Manage creative talent, coach associates, and partner with marketing strategists and business clients to translate customer needs and business intent into effective creative strategies. Use marketing and advertising trends, audience insight, and testing results to refine targeted messaging while building relationships with internal partners to remove obstacles and drive buy-in.
Location: Richmond, Virginia, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to develop strategically grounded, insight-driven creative.
  • •Manage creative talent, including art directors, graphic designers, and copywriters across associates, contractors, and agencies.
  • •Coach full-time associates to help them grow in their careers.
  • •Collaborate with marketing strategists and internal business clients to understand customer needs and influence marketing strategy and customer experience.
  • •Demonstrate expertise in advertising and marketing trends to translate business intent into creative strategy and execution, using research and testing to refine targeted messaging.

Pay and Benefits

Salary: USD 138,100 - 157,700 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 3 years of experience leading creative teams.
  • •At least 5 years of experience with creative design tools, including Adobe Creative Suite and Figma.
  • •Portfolio of creative work for consideration.
  • •Experience translating business intent into creative strategies and executions informed by audience understanding, market research, and test results.
Experience:3+ yearsBrand marketing
Education:Bachelor's
Skills:LeadershipCoachingStrategic thinkingStorytellingCollaboration
Tech Stack:Adobe Creative SuiteFigmaEmailWebDirect mailPaid digitalVideoOut of homeGAIPersonalizationOptimizationStoryboardingWireframingUI/UX

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn