Customer Experience Lead (Keyholder) - Madison Ave

Lead customer experience on the retail floor by driving exceptional service, engaging customers to drive sales, and strengthening brand loyalty. Support consignment operations by managing the consignment drop-off experience, setting expectations, and ensuring items are processed for shipment to TRR quality standards. As part of the store management team, help train, develop, coach, and motivate associates while supporting store opening/closing and daily retail tasks.