Patient Care Coordinator-Round Lake Beach, IL (Round Lake Beach (IL), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 18 - 22 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Relationship building"]

Work with the clinic team to coordinate patient care and service. You’ll greet patients, schedule and confirm appointments, place outbound calls for follow-ups, collect intake forms and maintain patient notes, and complete benefit checks and insurance authorizations. Serve as first-level support by answering questions, checking patients in/out, collecting payments, processing orders, assisting with repairs under supervision, and helping with inventory and daily clinic operations.

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FursaFursa
Sonova
Sonova
1 month ago

Patient Care Coordinator-Round Lake Beach, IL (Round Lake Beach (IL), United States)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Work with the clinic team to coordinate patient care and service. You’ll greet patients, schedule and confirm appointments, place outbound calls for follow-ups, collect intake forms and maintain patient notes, and complete benefit checks and insurance authorizations. Serve as first-level support by answering questions, checking patients in/out, collecting payments, processing orders, assisting with repairs under supervision, and helping with inventory and daily clinic operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients, place outbound calls for scheduling and weekly evaluations, and provide first-level support by answering questions.
  • •Schedule/confirm appointments, collect patient intake forms, and maintain patient files/notes.
  • •Complete benefit checks and insurance authorization, check patients in/out, and collect and process payments.
  • •Process patient orders, receive and verify pick-ups, and input information into the system.
  • •Prepare bank deposits and submit daily reports; clean and maintain equipment; manage inventory and supply orders.

Pay and Benefits

Salary: USD 18 - 22 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •High School Diploma (or equivalent).
  • •Associates degree (preferred).
  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •Knowledge of HIPAA regulations and experience with Microsoft Office and Outlook.
Experience:HealthcareCustomer service
Education:High School
Skills:CommunicationRelationship building
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website