Strategic Account Director, Atlanta

EvenUp
Atlanta
Workplace: RemoteFull timeUSD 250,000 - 250,000 annuallyFunction: Executive & General ManagementExperience: 5+ yearsSkills: ["Relationship building","Consultative communication","Cross-functional communication","Ownership","Collaboration"]

Own a portfolio of 8–10 high-value enterprise accounts in the Atlanta region, driving measurable growth through upsell, cross-sell, and renewals. Partner with product and executive teams to build long-term success plans aligned to customer objectives. Provide personalized, high-touch support with weekly in-person engagement, advocate for customer needs internally, and translate feedback into improvements across Product, Finance, and Engineering.

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FursaFursa
EvenUp
EvenUp
5 days ago

Strategic Account Director, Atlanta

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Job Summary

Own a portfolio of 8–10 high-value enterprise accounts in the Atlanta region, driving measurable growth through upsell, cross-sell, and renewals. Partner with product and executive teams to build long-term success plans aligned to customer objectives. Provide personalized, high-touch support with weekly in-person engagement, advocate for customer needs internally, and translate feedback into improvements across Product, Finance, and Engineering.
Location: Atlanta
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Prospect, develop, and close upsell and cross-sell opportunities, plus manage contract renewals.
  • •Partner with product and executive teams to develop and execute long-term customer success plans.
  • •Lead a portfolio of 8–10 key accounts, ensuring personalized, high-touch support and strategic guidance.
  • •Engage with clients on-site at least once a week to build trust, understand evolving goals, and ensure alignment.
  • •Advocate for customer needs internally and provide insights to Product, Finance, and Engineering to improve offerings and align on goals.

Pay and Benefits

Salary: USD 250,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceAccident InsuranceCritical IllnessPaid LeaveDisabilityHome Office401kRrspParental LeavePaid HolidaysLocal Meet-up

Key Requirements

  • •5+ years in Strategic Customer Success or Key Account Management, preferably in high-growth B2B SaaS startups.
  • •Proven track record managing a few large, complex accounts with $1M+ in ARR or equivalent scope.
  • •Consultative approach working across executive stakeholders, operations leaders, and contributors to deliver outcomes.
  • •Comfort navigating ambiguity and taking ownership to drive results with minimal direction.
  • •Comfort with weekly local in-person meetings, drop-ins, and trainings within a two-hour drive.
Experience:5+ yearsB2B SaaSHigh-growth startups
Skills:Relationship buildingConsultative communicationCross-functional communicationOwnershipCollaboration
Tech Stack:AI

Company Brief

EvenUp
Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2019
Glassdoor
Glassdoor: 3.1
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