Staff Universal Banker (Palembang, South Sumatra, ID, 30126)

Provide excellent service by introducing appropriate HSBC banking services and products to customer inquiries. Promote and deliver product promos and existing offerings, conduct cross-selling to existing customers, and guide customers on digital product access. Perform operational support duties including administrative follow-up on approved products, recording and following up customer complaints, and managing operational risk in line with policies and procedures.