Title Administrator

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Analytical thinking","Problem-solving","Organizational skills","Multitasking"]

Process automotive titles through the auction workflow in a customer-facing front-office environment. Serve as the first point of contact for onsite visitors, assist customers at the front counter, review and analyze titles for accuracy and completeness, and apply DMV rules and fee structures. Verify buyer/seller/vehicle information in internal databases, calculate estimated fees, submit duplicate title requests, maintain filing and documentation, and handle phones and related calls.

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FursaFursa
Carvana
Carvana
2 days ago

Title Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Process automotive titles through the auction workflow in a customer-facing front-office environment. Serve as the first point of contact for onsite visitors, assist customers at the front counter, review and analyze titles for accuracy and completeness, and apply DMV rules and fee structures. Verify buyer/seller/vehicle information in internal databases, calculate estimated fees, submit duplicate title requests, maintain filing and documentation, and handle phones and related calls.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Serve as the first point of contact for onsite visitors and provide front-counter customer support related to title needs.
  • •Accept, review, and analyze automotive titles for accuracy and completeness; identify required corrections or additional documentation.
  • •Apply knowledge of local state DMV rules, regulations, and fee structures; communicate requirements to managers and customers.
  • •Complete titles for transfers, submit requests for duplicate titles or other documentation, and verify buyer/seller/vehicle information in internal databases.
  • •Maintain title filing systems, calculate estimated fees, process payments (no cash handling), and answer phones professionally with appropriate call routing.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:401kPaid Leave

Key Requirements

  • •1 year of previous automotive title experience, typically from an auction, dealership, or state motor vehicle department.
  • •High school diploma or GED preferred.
  • •Must be 18 years old with a valid driver’s license that meets job requirements.
  • •Proficiency with computer systems and applications, including accurate data entry into internal databases.
  • •May require active certification from a state Department of Motor Vehicles for Title and Registration processing (depending on location); notary certification preferred.
Experience:Automotive titlesDMVAutomotive auctions
Education:High School
Skills:Customer serviceAnalytical thinkingProblem-solvingOrganizational skillsMultitasking
Licenses:Valid driver's license
Certifications:Notary certificationState DMV Title and Registration certification
Languages:English
Tech Stack:Computer systemsInternal databases

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn