Q-Commerce Lead

Calo
Riyadh
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Commercial mindset","Analytical thinking","Communication","Stakeholder management","Relationship building"]

Own Calo’s Q-Commerce growth across restaurant aggregators and marketplace/CPG channels. You’ll drive online sales by optimizing menus, pricing, promotions, assortment, merchandising, and availability, while improving KPIs like revenue, AOV, conversion, retention, ratings, delivery performance, and visibility. Build and manage strategic aggregator and marketplace partnerships, partner cross-functionally with Marketing, Operations, Supply Chain, Customer Experience, and translate customer/platform insights into continuous improvements.

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FursaFursa
Calo
Calo
4 weeks ago

Q-Commerce Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own Calo’s Q-Commerce growth across restaurant aggregators and marketplace/CPG channels. You’ll drive online sales by optimizing menus, pricing, promotions, assortment, merchandising, and availability, while improving KPIs like revenue, AOV, conversion, retention, ratings, delivery performance, and visibility. Build and manage strategic aggregator and marketplace partnerships, partner cross-functionally with Marketing, Operations, Supply Chain, Customer Experience, and translate customer/platform insights into continuous improvements.
Location: Riyadh
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own Calo’s restaurant presence across leading food delivery platforms and drive online order growth through menu, pricing, promotions, bundles/add-ons, keywords, and visibility optimization.
  • •Own Calo’s packaged product presence across Calo Market, grocery marketplaces, and dark stores by optimizing assortment, merchandising, pricing, promotions, hero products, and category performance.
  • •Act as the commercial performance owner across Q-Commerce channels, monitoring and reporting KPIs such as revenue, order volume, AOV, conversion, retention, ratings, delivery performance, profitability, and platform visibility.
  • •Build and maintain strategic relationships with aggregator partners, negotiating commissions and promo/visibility placements and commercial opportunities.
  • •Collaborate with Marketing, Operations, Supply Chain, Logistics, and Customer Experience to execute calendars, improve customer experience using feedback/insights, and ensure inventory availability and operational excellence.

Key Requirements

  • •3–5 years of experience in Q-Commerce, food delivery platforms, marketplace management, aggregator account management, or e-commerce.
  • •Proven experience managing food delivery aggregators such as Talabat, HungerStation, Jahez, Deliveroo, Careem, Keeta, or similar platforms.
  • •Experience owning online sales and business KPIs (revenue, order volume, AOV, growth) with a strong commercial mindset.
  • •Experience negotiating commercial agreements, promotions, and strategic partnerships.
  • •Strong analytical skills to translate data into business decisions and improve customer experience.
Experience:3-5 yearsQ-commerceFood deliveryMarketplace managementE-commerceFood-techQSRGroceryRetailConsumer goods
Skills:Commercial mindsetAnalytical thinkingCommunicationStakeholder managementRelationship building
Tech Stack:TalabatHungerStationJahezCareemDeliverooKeetaNinjaDelivery platforms

Company Brief

Calo
Provides personalized meal subscriptions and healthy ready-to-eat food delivered on a recurring basis. The company uses an app-based service model to help customers manage nutrition, convenience, and dietary preferences across several markets.
Industry: FoodTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Manama, Bahrain
Founded: 2019
WebsiteLinkedIn